General conditions of sale
Any order of a product appearing in the online store planetcaviar.com supposes the consultation and the preliminary acceptance of the present general conditions.
Consequently, the buyer who wishes to order online, recognizes to be perfectly informed of the fact that his agreement concerning the contents of the present general conditions does not require the handwritten signature of this document.
The buyer has the option to save or print these terms and conditions, being specified that both the saving and printing of this document are his sole responsibility.
We commit ourselves for our part to communicate to you as far as possible the completeness of the following information:
Precise identification of the company.
Indication in Swiss Francs CHF of the price of the articles.
Indication of the methods of payment and execution of the order as well as the delivery costs.
Information on the existence of a legal right of withdrawal.
Any dispute arising within the framework of the operation of the Internet site "planetcaviar.com" will be managed by the general conditions of sale below. If, in spite of everything, the litigation should remain, a solution known as "with the friendly one" will be for our part preferred.
If necessary, the courts of the Canton of Geneva shall have exclusive jurisdiction.
Article 1 : Entirety
The present general conditions express the entirety of the obligations of the parties. In this sense, the buyer is deemed to accept without reservation the entirety of the provisions of these general conditions. No general or specific condition appearing in the documents sent or given by the purchaser will be able to be integrated into the present, since these documents would be incompatible with these general conditions.
Article 2 : Purpose
The present general conditions have for object to define the rights and the obligations of the parts within the framework of the on-line sale of goods and services proposed by planetcaviar.com to the buyer.
Article 3: Entry into force - duration
The present general conditions come into effect at the date of sending of the online order.
Article 4 : Electronic signature
The "click" of the buyer under the order form constitutes an electronic signature which has, between the parts, the same value as a handwritten signature.
Article 5 : Confirmation of order
The contractual information will be confirmed by e-mail at the latest at the time of delivery or, failing that, at the address indicated by the buyer on the order form.
A confirmed order can no longer be cancelled.
Article 6 : Proof of the transaction
The computerized registers, kept in the computer systems of "planetcaviar.com" in reasonable conditions of safety, will be considered as the proof of the communications, the orders and the payments occurred between the parts.
The filing of the purchase orders and the invoices is carried out on a reliable and durable support being able to be produced as proof.
Article 7 : Prices
The prices are indicated in Swiss Francs (CHF), are valid only at the date of the sending of the order form by the buyer. They do not take into account the delivery costs, invoiced in supplement, and indicated before the validation of the order.
Article 8 : Method of payment
To pay his order, the buyer has, at his choice, of the whole of the modes of payment proposed on the order form on line. The buyer guarantees to planetcaviar.com that he has the necessary authorizations to use the method of payment chosen by himself, during the validation of the order form.
"planetcaviar.com" reserves the right to suspend any management of order and any delivery in case of refusal of authorization of payment by bank card on behalf of the officially accredited organizations or in case of non-payment of the order.
Article 9 : Delivery terms
Orders placed before 12:00 noon on working days, will be executed within 24 hours at the latest, starting from the following day.
The products are delivered to the address indicated by the purchaser on the order form. The buyer undertakes to check the condition of the goods at the time of delivery. He informs planetcaviar.com within 24 hours after the delivery, by e-mail, of the noticed nonconformity.
Taking into account the perishable character of the foodstuffs delivered in a refrigerated parcel, the right of retractation can be exercised only before the sending of the parcel. The sending of the parcel is effective when the customer receives an email of confirmation
Case of force majeure
Neither party will have failed in its contractual obligations, insofar as their execution will be delayed, hindered or prevented by a fortuitous event or a force majeure. Will be considered as fortuitous event or force majeure all facts or circumstances irresistible, external to the parties, unforeseen